Delivery Options

STANDARD

 Orders are normally despatched within 1-3 working days as each hamper and gift box is created and tailored to your specific requirements.Once your order has been dispatched for delivery you will receive an e-mail confirmation. Gifts delivered with this option should be received onced dispatched within 24 hours, although we can track an item we cannot guarantee it will arrive in the timescales advised by the delivery agency. All our gifts can be sent straight to your door or directly to the new parents as all invoices are sent electronically to the registered e-mail address.

NEXT DAY

Please contact us if you require our next day delivery service for a small additional charge.  If orders are placed before 2pm we will post it that same day. For all orders received after 2pm your baby gift will be dispatched on the following working day. Working days are Monday - Friday.  Please note that if you opt for next day delivery on a Friday before 2pm, this will be received by the recipient on a Monday.

Deliveries Outside of the UK

Please contact us for deliveries outside of the UK.

 REFUNDS AND RETURNS

We double check everything before it is sent out as we are fully aware that many of our gifts would be purchased as time-critical gifts.  We also put a lot of care into packaging each product to ensure it gets to its destination looking fantastic. We will always do our best to fulfil and deliver all orders within the specified timeframes. From time to time we may experience temporary shortages of some items through our suppliers that are out of our control, we will substitute those products for products of the same or superior quality. If we are unable to fulfil your order, for any reason, a refund for all monies already paid will be made to the account used.

If any gift delivered is faulty or damaged then we will replace it with either the same type of baby gift,  of higher value if it is no longer available or a full refund will be given as long as the baby gift is returned in its original packaging within 30 days of purchase.

 

Please see our Terms and Conditions page for further details.